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Employment, Independence, & Equality

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Small American Recovery and Reinvestment Act LogoVR State Agency Infrastructure Including Technology

Funds will be designated for infrastructure and technology, more specifically Bandwidth, Video Conferencing, Hardware Upgrades and Data Protection to increase accessibility and improve network data transfer speed to reduce delays in processing information from 85 field offices. The DOR field offices are experiencing excessive delays in their ability to perform routine data processing functions due to insufficient bandwidth. DOR staff is experiencing significant delays between keystrokes and software time-outs as well as complete shutdown of their systems. This time loss reduces productivity and creates delays in providing services to DOR consumers, stakeholders and business partners. Expanded video conferencing capability will allow DOR to offer training classes via video conferencing to current core counselor classes in order to enhance the knowledge base of the counselors and DOR support staff, and result in improved service delivery to consumers.

ARRA funds directed to Mobile Assistive Technology, Remote/Accessible Counseling and Vehicle Modification will expand the DOR’s ability to evaluate and identify appropriate assistive technology needs of consumers, including; adding a mechanical remote steering device to a State-owned driving evaluation vehicle; purchasing, modifying, and equipping one van; and modifying a State-owned van. VR counselors will be provided with equipment and resources to work in remote underserved locations to improve access to services for DOR consumers and employers and increase counselor productivity by giving them the tools they need to work independently and be fully functional outside of their traditional office setting.

Activity and Progress: