Website Accessibility

The California Department of Rehabilitation (DOR) website strives to be a model of accessibility that meets the access needs of any site visitor. DOR has implemented the strict guidelines set forth by the World Wide Web Consortium (W3C) and the US Department of Justice (DOJ). The website meets most of the W3C Web Content Accessibility Guidelines 1.0 (WCAG 1.0 - Priority 1, Priority 2, and most of Priority 3) and all of the DOJ Section 508 guidelines.

One of the pillars of accessible web design is using defaults and certain design elements that can be adjusted by the end user. This kind of design permits visitors to adjust font size, contrast, and customize other elements to meet their particular viewing needs. Information on some of our special access features, and how to work with custom settings are described below.

Online Forms

On this website there may be online forms (including the online Vocational Rehabilitation Services Application) that can be filled out and submitted. These forms work well with the Jaws 4.5 or Window-Eyes 4.5 screen readers or newer. In addition Windows 2000 (or newer) and Internet Explorer 6.0 (or newer) should be used.

Alternative Text Tag (ALT Tag)

Screen Readers only read text and are unable to read graphics. When the reader encounters a picture or graphic, the device may only indicate "graphic" and give no further information, unless there is an ALT tag. ALT tags assists users without graphic display terminals, users whose browsers don't support forms, visually impaired users who use speech synthesizers, and those who have configured their graphical user agents not to display images. When the device encounters a graphic, the user will hear a short description of what it is, such as, "picture of person putting on a seat belt", rather than the generic "graphic."


High contrast is necessary for many users. DOR's website uses style sheets and some of the best contrast combinations, black on white, white on dark green, or blue on white. However, some users can see better using high contrast reverse types, such as white on black, or different colors. Below are guidelines for some common web browsers on how the user can customize their own web browser to better view all web pages.

Internet Explorer

Select the "Tools" menu. Select "Internet Options". Under the "General" tab, select "Accessibility". Place a check mark in the box to "Ignore colors specified on Web pages" and select the "OK" box. This will return you to the "General" tab. Select the "Colors" box and un-check the "use Windows colors" box. Use the "Text", "Background", "Unvisited Links", and "Visited Links" boxes to select the colors desired (example: white text and black background). Select the "OK" box and then the "OK" box on the "General" tab and the colors should change on the browser.


Select the "Tools" menu. Select "Options". Select the "Content" tab. Select "Colors". Select colors desired for "Text", "Background", "Unvisited Links", and "Visited Links" (example: white text and black background) and uncheck "Allow pages to choose their own colors, instead of my selections above". Select the "OK" box, and then the "OK" box again. The colors should change on the browser.


The fonts used on this site are a default size, which allows you to make adjustments according to your preference. The following is the easiest way to change the font size for some common web browsers.

Internet Explorer

Click on the "View" menu. Highlight "Text Size". Default setting will be medium. By changing the settings between largest and smallest; the text displayed on the page will be modified.


Select the "Tools" menu. Select "Options". Select the "Content" tab. Change the "Default Font" and "Size" values (for more advanced options, select "Advanced" next to the "Size" value). Select the "OK" box, and the fonts should change on the browser.

Another way to change the font size is with Cascading Style Sheets (CSS). However, this may require a programming class in CSS for the more intrepid individual.


DOR has limited the use of graphics on the site to ease navigation, limit clutter, increase load speed of the site, and eliminate confusion for screen readers and other assistive technology devices our visitors use.